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Refund Policy

Last Updated: 22. November, 2023.

Welcome to LiRideNET. This Refund Policy outlines the terms and conditions under which refunds are provided for purchases made on our website.

1. Eligibility for Refund

We strive to provide a satisfactory experience to our users. Refunds may be eligible under the following circumstances:

  • Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 days of receiving the item to be eligible for a refund.
  • Cancellation of Services: If you have subscribed to a service on LiRideNET and choose to cancel within the designated cancellation period, you may be eligible for a refund. Please refer to the specific terms of the service for details.

2. How to Request a Refund

To request a refund, please contact our customer support at sales@liridenet.com. Provide the necessary details, including your order number, a description of the issue, and any supporting documentation.

3. Refund Process

Once your refund request is received, we will review the information provided and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

4. Non-Refundable Items

Certain items may not be eligible for a refund, including:

  • Downloadable digital products after the download has started.
  • Services that have been completed or consumed.

5. Changes to the Refund Policy

LiRideNET reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.

6. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at pr@liridenet.com.